Desktop Management & Support includes:
Remote online Tech Support, Live phone support to answer questions you may have, Equipment purchasing support, Technical Assessment, Applying “Windows Updates”, Applying recommended “Security Patches”, Anti-Virus Definition management, Anti-Spyware Definition Updates, System Performance Optimization.

Infiniti Systems Managed Services- Fixed Fee Network Support!
With Infiniti Systems Managed Services, clients can expect to pay a fixed-fee for desktop management. The fixed-fee is based on per workstation/server, per employee. The fixed price  provides automated workstation/server monitoring, system patching and preventative maintenance. Infiniti Systems Managed Services also has additional plans that provide unlimited remote support in addition to the basic necessities, above. This benefits clients in two ways: 1. No surprises - clients are able to predict their monthly expenses for computer network support. 2. Aligned goals – Infiniti Systems will do it’s best to resolve every problem or issues that clients may have the first time, to prevent downtime and additional service requests. It doesn’t benefit Infiniti Systems to rework the same issue over and over.  This model is more cost effective than a hourly or break-fix model- where clients call their computer support company when something breaks and are billed hourly to complete the work.